Invariably, the call comes at the most inconvenient moment. Your phone lights up with that all-too-familiar number — one that prompts an exasperated sigh and a slightly irritated tone as you answer. As you listen, you mentally tally the errands and tasks that will now be pushed aside, gearing up for an afternoon turned upside down. By the time the call ends, you might not be as courteous as you intended, your frustration evident because your plans have been dashed.
On the other side of the line, the school nurse hangs up, perhaps managing a rueful smile or, more likely, exhaling deeply because this is just one of the many calls they make throughout their busy day — all to parents who often respond with annoyance at their necessary duties. Yet, they continue to do their jobs, often without ample acknowledgment, tending to chronically ill students, coordinating care for staff, treating playground injuries, and assessing acutely ill children, frequently without even a lunch break.
School nurses are the unsung heroes within the education system. While teachers also deserve more recognition, school nurses often remain overlooked, tirelessly working to ensure that students learn in a safe and healthy environment. Despite their dedication, many parents still express irritation when receiving calls from them, questioning their medical decisions when they suggest a child should go home.
Having served as a school nurse myself, I’ve seen firsthand the rudeness some parents exhibit and how challenging it can be to communicate that school nurses are not just making things up as they go. There have been numerous moments when I felt the urge to confront a parent for not adhering to school health policies, but professionalism held me back.
If school nurses were able to share their thoughts openly, they would likely express the following five insights:
1. Complete Medical Emergency Forms Promptly
When we ask you to fill out emergency cards and medical forms, please do it. We all dread the paperwork, but those forms are crucial for the school nurse. In an emergency, every second matters, and the last thing we need is to chase down a parent for information. Your child may not face any issues throughout the year, but in case of an emergency, getting those forms submitted quickly can make a significant difference.
2. Addressing Lice is Serious
If we inform you that your child has lice, know that it’s a genuine issue, and you will need to pick them up. We don’t enjoy making that call any more than you like receiving it. No parent wants to deal with lice, and while we sympathize, it’s important to remember that our job is to ensure the health of all students.
3. Sickness and School Attendance
When we advise that your child is too ill to attend school, we are not trying to complicate your life. Illnesses spread quickly among students, especially in elementary schools. If your child is vomiting or has a fever over 101 degrees, they need to stay home. This isn’t only better for your child but also protects the other children in the classroom. We understand that arranging childcare can be a hassle, but it is a necessary part of parenting.
4. More Than Just Band-Aids
School nursing has transformed significantly, evolving far beyond just administering ice packs for minor injuries. In today’s healthcare landscape, children are increasingly dealing with complex medical issues. School nurses now monitor diabetes, administer medications for ADHD, and provide various medical interventions, including catheterization for disabled students. Our roles resemble that of mini urgent care providers, and we are highly trained professionals managing a wide array of critical tasks.
5. Commitment to Student Safety
In light of tragic events like the Sandy Hook incident, school nurses are deeply committed to planning and preparing for emergencies. We have detailed strategies in place to protect your child should any emergency arise during school hours. So, next time you feel frustrated by a call from your school nurse, remember that they are there to safeguard your child.
In summary, school nurses play a vital role in the educational environment, deserving respect and appreciation. Simple acts of kindness can go a long way, and during the holiday season, consider showing your gratitude with a small gesture of thanks for their hard work. They often juggle multiple responsibilities, attending to numerous sick children at once, which is truly commendable.
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