A diner owner in Portland, Maine, has sparked a heated debate on social media after she yelled at a two-year-old during a busy Saturday lunch rush. Darla Neugebauer, the owner of Marcy’s Diner, claims that the child had been screaming for nearly 40 minutes with no response from the parents, prompting her to take action.
The child’s mother took to Marcy’s Diner’s Facebook page to voice her outrage, stating, “I had the worst experience at this establishment. The owner is a lunatic and screamed in the face of my almost 2-year-old because she was crying. Who in their right mind would behave like that? You are deranged. If you have a problem with a child crying, you’re not suitable to run a business. If it bothered you so much you could have spoken to me and not traumatized my child by screaming in her face. May karma bite you in the ___.”
In her response, Neugebauer expressed her frustration, noting not only the child’s incessant crying but also the fact that the parents ordered three full-sized pancakes and kept them out of reach, seemingly ignoring their distressed child. She stands firm in her decision, arguing that while yelling at someone else’s child is typically frowned upon, it’s equally inappropriate for parents to allow their children to disrupt a public space without taking responsibility.
Neugebauer’s no-nonsense approach to running her diner is certainly unconventional in today’s customer-centric climate, where the adage “the customer is always right” typically prevails. However, she seems unbothered by the backlash, which has drawn a mixed bag of reactions. Some critics label her behavior as unprofessional, while others commend her for holding parents accountable for their children’s behavior in public settings. After all, taking kids to restaurants requires vigilant parenting, and ignoring a screaming child could lead to confrontations with owners like Neugebauer who aren’t afraid to speak up.
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In summary, Darla Neugebauer’s vocal reaction to a toddler’s prolonged crying has divided opinions, highlighting the clash between parenting styles and public expectations. While some see her as unprofessional, others appreciate her straightforward approach to maintaining a peaceful dining atmosphere.
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