Lifestyle
TJ Maxx is back in the online game after temporarily shutting down due to the pandemic. For many, a stroll through TJ Maxx is the ultimate form of self-care, offering delightful finds like chic pillows, elegant candles, budget-friendly designer items, and toys for the little ones. However, as COVID-19 spread and retail stores closed their doors, TJ Maxx paused its online orders as well.
Today, the brand has reopened its website, catering to the surge in online shopping we’ve all embraced. Ernie Thompson, CEO of TJX, shared with TODAY that the relaunch prioritizes health and safety. “As states begin to lift restrictions and we reopen our stores and websites, customer safety will remain a top priority,” he stated. To ensure safety, daily online orders will be limited across TJ Maxx, Marshalls, Sierra, and other associated retailers.
These safety measures extend to their physical stores too, as business resumes in various locations. “We’ve implemented protective shields at checkout, introduced social distancing markers in lines, revamped our merchandise return processes, and enhanced our cleaning routines, especially for high-touch areas,” Thompson noted. Shoppers visiting stores will be required to wear masks.
Since the website is capping the number of online orders, you may encounter a notification indicating they’ve reached their limit. While you won’t be able to complete purchases once that cap is hit, you can still peruse the site and dream about your future finds, which is a joy for any devoted Maxxinista.
If you have items to return from before the shutdown, worry not! Returns will be accepted without regard to your original purchase date. “You can return items in-store within 30 days of reopening and online within 40 days of our site going live again,” they confirmed last month.
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In summary, TJ Maxx is reopening online shopping, prioritizing safety while allowing customers to indulge in their favorite finds once again, with thoughtful return policies in place.
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