In response to the ongoing spread of COVID-19 in the United States, Starbucks has expanded its catastrophe pay program to support employees facing potential exposure to the virus. Service workers, particularly those in high-traffic locations like Starbucks, are among the most vulnerable during this health crisis, with many unable to work from home.
Following the announcement of paid sick leave for employees quarantined due to a positive test at a Seattle store, Starbucks has rolled out several key changes to its catastrophe pay policy. Any employee diagnosed with COVID-19, or who has been in contact with someone confirmed to have the virus, can self-isolate for two weeks while receiving full pay. If they continue to experience symptoms beyond this initial period, they can access up to 26 weeks of additional paid leave.
For employees exhibiting symptoms without a confirmed diagnosis or known exposure, they can self-isolate for 24 hours and utilize catastrophe pay to cover scheduled shifts for up to three days before resorting to their own sick leave. Should they receive a positive COVID-19 diagnosis during this time, the more extensive paid leave policy will apply.
Starbucks is also enhancing its employee support by matching donations to its CUP fund, which assists workers in need, offering $1 for every 50 cents contributed. In an open letter to employees, Starbucks’ Senior Vice President, Jamie Thompson, emphasized the company’s commitment to partner care, stating, “You should never have to choose between work and your health.”
Regarding customer safety, CEO Alex Reynolds noted that store closures could be considered if deemed necessary for the well-being of employees and patrons or if mandated by government directives. Any such closures would be expected to be temporary.
This announcement follows Starbucks’ decision to pause its program that incentivizes customers to bring their own reusable cups. While the traditional discount for personal containers remains, baristas will now exclusively use disposable cups during this period.
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In summary, Starbucks is taking significant steps to protect its employees during the COVID-19 pandemic by enhancing its catastrophe pay program. The company is committed to ensuring that workers can prioritize their health without the fear of losing income, while also considering customer safety measures.
Keyphrase: Starbucks emergency catastrophe pay
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