Uber Driver Leaves Laboring Woman Stranded, Charges Her Fare

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In a distressing incident reminiscent of many nightmares for expectant parents, a woman in labor was left without transportation when an Uber driver refused to take her to the hospital. This situation unfolded for Sarah and Tom Green when they found themselves in need of a ride in New York City.

As reported by Fortune, Sarah experienced early labor and had summoned an Uber while also preparing their overnight bag and contacting their birthing coach. Upon meeting the driver for the scheduled three-mile trip to the hospital, Sarah suddenly vomited on the sidewalk. The driver, visibly concerned about his vehicle, declined to help, stating he could not afford the risk of a mess in his car. Instead, he charged them $13 for the inconvenience and drove away.

Fortunately, the Greens managed to hail another Uber driver who was more compassionate, allowing them to reach the hospital where they welcomed a healthy baby girl. Although Uber refunded the initial fare, they refused to disclose the driver’s identity to enable the couple to file a complaint with New York’s taxi regulatory body, citing their driver privacy policy. This policy, however, seems contradictory, especially considering that it allows for the sharing of driver information in cases of complaints or disputes.

Uber has faced public scrutiny before for various practices, including their controversial surge pricing and numerous complaints regarding driver behavior. The incident involving the Greens highlights the unacceptability of such treatment, particularly in a situation as critical as labor. The driver’s actions warrant serious consequences, and the company should be held accountable for his behavior.

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In summary, the distressing experience of Sarah and Tom Green underscores the need for accountability from ride-sharing companies. An emergency situation like labor should be treated with the utmost seriousness, and policies should not shield negligent behavior.

Keyphrase: Uber driver refuses ride to laboring woman

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